- HSBC's Group Chief Executive comments on first half results
- Visa Back to Business study assesses dramatic shift to digital commerce in response to the pandemic
- A2Z new research indicates 20.5m UK adults vulnerable to digital exclusion in a future cashless society
- Metro Bank to acquire RateSetter
- Encompass Corporation reviews the impact of FinTech and its regulatory obligations
- ITI Capital announces plans for new Forex trading proposition
- Juniper Research new study found that total spend over direct carrier billing will reach $100bn for the first time by 2025; rising from $37bn in 2020 expired
- Juniper Research indicates global reward values for consumer credit cards will grow from $60.4bn in 2020 to $67.9bn in 2023 expired
- Mastercard and ANNA Money announce extended partnership expired
- SIA joins The European Digital Payments Industry Alliance(EDPIA) expired
- Bank of England staff are sharing UK expertise on forecasting, managing and mitigating the economic and financial shock caused by the pandemic with other central banks in Africa and Asia expired
- Moneyfacts says UK pension funds stage recovery but annuity rates remain subdued expired
3rd January 2020
Predictions for 2020 from OnGuard
Marieke Saeij, CEO at OnGuard, makes predictions for 2020:
“In 2020, as technology continues to advance, the role of the finance professional will keep evolving in tandem. Developments in AI, ML and RPA mean that routine administrative tasks will be automated, and while people will still be needed, it won’t be for those roles that machines can do perfectly 24 hours a day, seven days a week.
However, this evolution to automation will drive a higher importance for personal interaction, driven by customer demand. Finance professionals will therefore be required to harness their communication skills, alongside improving relationship management. 2020 will be the year that businesses gain the confidence to take the leap and adopt AI, ML and RPA and as a result, we will see these technologies become a lot more pervasive.
There is currently uncertainty around new technologies due to the threat of job losses, but these fears are misguided as new roles will materialise to work alongside the tech in order to make more intelligent, informed decisions. With more data available, the analysis of big data will offer greater ability to monitor the risk of investment capital, allowing businesses to take more calculated risks thus increase the number of clients they are able to take on.
Subsequently, finance professionals will need to improve their analytical skills. However, it’s likely we could see a skills shortage in 2020, as demand from employers increases while the availability of workers with these abilities stagnates.”