24th September 2023

AAFMAA selects Sapiens to modernize customer acquisition processes

Sapiens International has announced that the American Armed Forces Mutual Aid Association(AAFMAA), a non-profit financial solutions provider for military families and Veterans, has selected Sapiens’ Pro Series Customer Acquisition SaaS solution, consisting of Sapiens’ ApplicationPro, IllustrationPro, UnderwritingPro, and Intelligence, as a part of its legacy modernization and automation initiative.
AAFMAA needed a modern solution to serve its military constituents effectively and could integrate the value of its existing legacy system. Their selection of Sapiens’ Pro Series Customer Acquisition Solution system was prompted by its functionality, responsiveness, and 24/7 platform access. AAFMAA is a new Sapiens customer whose implementation of the Sapiens Pro Series Customer Acquisition solution should be completed during second-quarter 2024.
“Implementing Sapiens’ Pro Series Customer Acquisition solution will help us maintain the best technology stack and support new customer acquisition, in addition to the increasing volume and complexity of future transactions,” said Col. Jerry Quinn, AAFMAA’s coo. “The solution will also allow us to deliver timely, quality products and services in today’s demanding digital environment, and enable us to best serve our members and their families,” he added.
“A streamlined and next-generation customer acquisition platform with robust cloud architecture will help strengthen AAFMAA’s long-term financial performance,” said Jamie Yoder, Sapiens North America president & general manager. “Sapiens looks forward to providing AAFMAA with the tools to accelerate industry gains and pursue their growth targets.”
Sapiens Customer Acquisition cloud solution merges Sapiens ApplicationPro, IllustrationPro, UnderwritingPro, and Intelligence to create a completely automated digital point of sale decisioning solution for a quick and complete submission-to-commission experience for agents and their customers. Agent toolkit integrations ensure data accuracy, process flexibility, and availability for any life and annuity products to be decisioned immediately, using a variety of instant evidence sources.

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